Return Policy

  1. Products and Prices
    The products offered on the Llámate Creativa website are digital products made up of personalized files and immediate download files. They all contain their respective description and price on each product page. Product prices are indicated in USD.
  2. Refunds for digital products:

Due to the digital nature of the products offered on our platform, returns, refunds or cancellations will not be offered.

  1. Modifications:

We can make corrections to the data in personalized files only up to 24 hours after acquiring the file, after which time there is no right to claim.
Regarding immediate download files, these cannot be modified.

  1. Product Delivery

Delivery of our instant download files will be made immediately. In the case of personalized files, confirmation of the delivery date will be notified within 24 hours.

The acquisition of digital products begins with the payment of the product and ends at the time of its download/delivery.

There is no geographical limitation on access to the content sold on our website.

  1. Support and technical assistance:

If you have any technical problems or difficulties using the digital product, we will be happy to provide technical assistance to resolve any issues.
Contact our technical support team by email at info@llamatecreativa.com or by using our Chat button located at the bottom right of our website, and we will respond as soon as possible.
We appreciate your understanding and cooperation with our return policy for digital files. If you have any additional questions or need more information, do not hesitate to contact us. We are here to help you.